Frequently Asked Questions

Everything you need to know about shopping with us.

What is the standard shipping timeframe?

Standard orders are typically processed within 1-2 business days and delivered within 5-7 business days via ground shipping.

How can I return an item I purchased?

We offer a 30-day return window for all unwashed and unworn merchandise with original tags attached. You can initiate a return through our online portal.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international territories. Shipping rates and delivery times vary by destination.

How do I care for my Southern Tide performance fabrics?

To maintain the quality of our performance gear, we recommend machine washing cold with like colors and tumble drying on low. Avoid using fabric softeners.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package.