Returns & Exchanges

We want you to be completely satisfied with your Southern Tide purchase, which is why we offer a 30-day return window for all unwashed, unworn, and original-tagged merchandise. Items purchased through our online store can be easily returned or exchanged through our automated portal to ensure your coastal style is always a perfect fit.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and shipping zip code to locate your purchase and select the items you wish to send back.

• 2.
  Choose Your Method

  Select whether you would like a refund to your original payment method, a store credit, or a direct exchange for a different size or color.

• 3.
  Print and Pack

  Download and print the prepaid shipping label provided by the portal, then securely pack your items in the original packaging or a sturdy shipping box.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund or exchange will be processed within 7-10 business days.